Written by: Saara - Woofi Team
Last Updated on 19.6.2023
[INFOGRAPHIC: Verification process timeline]
Woofi takes safety seriously. Here's how we verify all sitters:
Background Check Process: All sitters must pass a comprehensive background check before joining Woofi.
What We Check:
Criminal history screening
Sex offender registry check
Identity verification
Social Security number validation
Address history verification
[ICON GRID: Types of checks performed]
Timeline:
Application submitted: Day 0
Background check initiated: Day 1
Results typically available: Day 3-5
Approval notification sent: Day 5-7
Profile goes live: Day 7
[SCREENSHOT: Background check status screen]
Additional Verifications:
Phone Verification 📱
Confirm contact information
Two-factor authentication setup
Required for all users
Instant verification process
Email Verification 📧
Confirm email address
Account security enhancement
Required for all users
Automated verification link
Reference Checks 👥
Contact information for previous pet owners
Verification of pet care experience
Professional references accepted
Helps build trust with new clients
[FORM: Reference submission interface]
Identity Verification 🆔
Government-issued ID required
Photo verification process
Prevents fake accounts
Enhances platform security
Insurance Verification 📋
Optional but recommended
Liability insurance coverage
Bonding and insurance certificates
Additional peace of mind for owners
Professional Certifications 🏆
Pet first aid certification
Professional grooming licenses
Veterinary assistant credentials
Dog training certifications
[BADGE COLLECTION: Available certifications]
For Pet Owners: You can view all verification badges on sitter profiles:
Green checkmarks indicate completed verifications
Hover over badges for verification details
Filter search results by verification level
All sitters must pass background checks
For Sitters: Complete as many verifications as possible:
Increases booking opportunities
Builds trust with pet owners
Allows for higher rates
Improves profile visibility
[SCREENSHOT: Profile with verification badges]
Ongoing Monitoring:
Regular background check updates
Continuous monitoring of criminal records
Review of any reported incidents
Removal of sitters who fail checks
Privacy and Security:
All verification data is encrypted
Limited access to verification results
Data retention policies in place
Compliance with privacy regulations
Questions About Verification:
Contact support for verification issues
Appeal process for disputed results
Help with documentation requirements
Timeline updates for pending checks
Red Flags We Screen For:
Violent criminal history
Animal abuse or neglect
Fraud or theft convictions
Multiple identity verification failures
Your Safety Matters: Both pet owners and sitters can report concerns through the app. We investigate all reports promptly and take appropriate action to maintain platform safety.
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