Written by: Saara - Woofi Team
Last Updated on 19.6.2023
[VIDEO: Safety demonstration scenarios]
Stay safe while using Woofi with these essential safety guidelines:
For Pet Owners:
Before Booking:
Read sitter reviews and ratings carefully
Check all verification badges
Look for sitters with substantial experience
Trust your instincts about potential sitters
[CHECKLIST: Pre-booking safety checklist]
Meet and Greet Best Practices:
Always meet in a public place first
Bring your pet to assess compatibility
Ask specific questions about pet care experience
Verify the sitter's identity matches their profile
Sharing Information:
Only share necessary pet care information
Avoid sharing personal financial details
Use the app's messaging system
Don't give out your home security codes initially
[SCREENSHOT: Secure messaging interface]
During Service:
Stay connected through the app
Expect regular updates and photos
Know how to contact your sitter
Have backup plans for emergencies
For Pet Sitters:
Personal Safety:
Meet pets and owners in safe locations
Trust your instincts about potential clients
Inform someone about your service locations
Carry emergency contact information
[PHOTO: Safe meet-and-greet location]
In Client Homes:
Secure the home when entering/leaving
Don't bring unauthorized guests
Respect the family's privacy
Follow security protocols
Pet Safety:
Never leave pets unsupervised in unsafe areas
Know pet emergency first aid basics
Have veterinary contact information
Understand each pet's specific needs
[INFOGRAPHIC: Pet emergency first aid basics]
Universal Safety Guidelines:
Communication:
Use only Woofi's messaging system initially
Keep all arrangements documented
Report suspicious behavior immediately
Maintain professional boundaries
Emergency Procedures:
Know local emergency numbers
Have nearest emergency vet information
Understand when to contact authorities
Keep first aid supplies available
[CONTACT CARD: Emergency numbers template]
Red Flags to Watch For:
Requests to communicate outside the app
Pressure to meet in private locations
Reluctance to provide references
Inconsistent stories or information
Personal Information:
Never share unnecessary personal details
Use caution with social media connections
Protect your home address and schedule
Be wary of overly personal questions
Payment Safety:
Only use Woofi's secure payment system
Never accept cash payments for services
Don't provide personal banking information
Report payment issues immediately
[SCREENSHOT: Secure payment interface]
Building Trust Safely:
Start with shorter services to build rapport
Gradually increase service duration
Develop relationships over time
Maintain professional boundaries
Incident Reporting:
Report safety concerns immediately
Document any inappropriate behavior
Use the app's reporting features
Contact support for serious issues
[SCREENSHOT: Incident reporting form]
Insurance and Liability:
Understand what's covered by Woofi
Consider additional insurance if needed
Know your responsibilities and limits
Keep documentation of all services
Technology Safety:
Keep the app updated
Use strong passwords
Enable two-factor authentication
Log out from shared devices
Community Guidelines:
Treat all
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