At Woof, the well-being of pets is at the heart of everything. That’s why every caregiver undergoes a multi-step evaluation and approval process before they can start providing services on the platform.

Our aim is not just to do things for appearances – we want to build trust and ensure that both pets and owners can feel safe and confident.

📝 Step 1: Caregiver Application and Pre-screening

The first step for caregivers is to fill out a comprehensive application, which covers:

🔹 Personal details and basic information
🔹 Experience with animal care and interests
🔹 Availability of services and location
🔹 Protocols in emergency situations

🔍 Step 2: Profile Review

Our team reviews the caregiver's online footprint and the information given in the profile to assess:

✅ Previous animal care experiences
✅ Publicly visible online activity (e.g., social media, possible mentions)
✅ Any client feedback or recommendations

🎓 Step 3: Skills Assessment

🧠 Caregivers take Woof’s own skills test, which covers:

🔹 Understanding animal behavior
🔹 Responding to emergencies
🔹 Communication with owners
🔹 Safety and care protocols

🔄 Step 4: Community Monitoring and Feedback

🧡 The caregiver's performance is continuously evaluated:

✅ Based on client feedback
✅ According to activity and communication
✅ Manual checks if necessary

📢 Every user can provide feedback and report concerns – we respond quickly to reports and intervene when necessary.

💬 How can you ensure your choice?

👀 Meet the caregiver before booking
🗣️ Go over all special needs
📱 Check the caregiver’s reviews and feedback
📩 Always report any issues – it helps keep Woof safe for everyone

🤝 Trust is built together

At Woof, every caregiver is given the chance to showcase their expertise, and every owner can choose a caregiver they feel good about. We provide the tools and oversee the process – but the final choice is yours.