With Woofin, you can confidently meet new clients and pets by following these safety guidelines.

🧡 For Pet Owners:

📋 Before Booking:

• Carefully read the caregiver's reviews and star ratings
  
  
  

• Prefer caregivers with solid experience
  
  
  

• Trust your instincts regarding caregiver selection
  
  
  

🤝 Best Practices for Meet and Greet:

• Always meet the caregiver first in a public place
  
  
  

• Bring your pet along – check compatibility
  
  
  

• Ask concrete questions about caregiving experience
  
  
  

• Ensure that identity matches the information on the profile
  
  
  

🔐 Sharing Information:

• Only share necessary information for pet care
  
  
  

• Never share bank details or personal credentials
  
  
  

• Always use the app’s messaging function
  
  
  

• Do not share your home security codes in advance
  
  

📅 During the Service:

• Stay in touch through the app
  
  
  

• Expect regular updates and photos
  
  
  

• Make sure you know how to reach the caregiver
  
  
  

• Have a backup plan for emergencies
  
  
  

🐾 For Caregivers:

🧍‍♀️ Personal Safety:

• Meet clients and pets in safe locations
  
  
  

• Trust your own instincts about client suitability
  
  
  

• Inform someone close about where and when you’ll be
  
  
  

• Keep important contacts with you
  
  

🏠 In the Client's Home:

• Always lock the home when you arrive and leave
  
  
  

• Do not bring outsiders without permission
  
  
  

• Respect the family's privacy
  
  
  

• Follow agreed safety practices
  
  
  

🐶 Pet Safety:

• Do not leave pets unattended in dangerous places
  
  
  

• Understand the basics of pet first aid
  
  
  

• Keep veterinarian contact details handy
  
  
  

• Know the individual needs of each pet
  
  
  

🌐 General Safety Guidelines for Both Parties:

💬 Communication:

• Only use Woofin’s communication channel
  
  
  

• Document all agreed matters
  
  
  

• Report suspicious behavior immediately
  
  
  

• Maintain professional distance and courtesy
  
  
  

🚨 In Emergencies:

• Know the local emergency numbers
  
  
  

• Know the nearest emergency veterinarian
  
  
  

• Identify situations that require contacting authorities
  
  
  

• Keep first aid supplies with you or accessible
  
  

🚩 Warning Signs:

• Desire to communicate outside of the app
  
  
  

• Pressure to meet in a private place
  
  
  

• Inconsistent or illogical responses
  
  
  

🔒 Personal Information:

• Do not share unnecessary details about your life
  
  
  

• Be cautious with social media connections
  
  
  

• Protect your home address and daily schedules
  
  
  

• Avoid overly personal questions
  
  
  

💳 Payment Safety:

• Only use Woofin’s secure payment system
  
  
  

• Do not accept cash or direct payments
  
  
  

• Do not share your bank details with clients
  
  
  

• Report immediately if you encounter payment-related issues
  
  

🤝 Building Trust Safely:

• Start with shorter caregiving sessions – get to know each other gradually
  
  
  

• Gradually increase the duration of caregiving times
  
  
  

• Build trust over time
  
  
  

• Maintain professional boundaries in service situations
  
  
  

📢 Reporting Incidents:

• Report any safety concerns immediately
  
  
  

• Document inappropriate behavior or incidents
  
  
  

• Use the app’s reporting tools
  
  
  

• Contact customer support in serious situations

  
  

🤲 Community Rules:

• Treat everyone with respect – both online and in person
  
  
  

• Follow Woofin’s practices and guidelines
  
  
  

• Build a safe, reliable, and warm community