Written by: Saara - Woofi Team
Last Updated on 19.6.2023
[VIDEO: Quick walkthrough of booking management features]
Stay organized and in control of all your pet care bookings through the Woofi app.
Viewing Your Bookings:
Access "My Bookings" from the main menu
See upcoming, current, and past bookings
Filter by date or sitter name
[SCREENSHOT: Bookings dashboard]
Booking Details:
Tap any booking to view full details
See sitter contact information
Review service dates and times
Check payment status
Making Changes:
Contact your sitter directly through the app
Modify dates (subject to sitter availability)
Add additional services
Update pet information
[SCREENSHOT: Booking modification options]
Communication:
Message your sitter anytime
Receive updates and photos during service
Get notifications for important updates
Cancellation:
Cancel bookings according to our cancellation policy
Receive appropriate refunds based on timing
Reschedule for a different date
[BUTTON LINK: View our cancellation policy]
After Service:
Rate and review your sitter
View service summary and photos
Rebook the same sitter easily
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