1. 📩 Booking Request Received

A new booking request has arrived in your app.

✅ Check the pet's information and the owner’s wishes
✅ Ensure that you are available

What you can do:

• Accept or decline the booking
  
  
  

• Ask for more information about the pet
  
  
  

• Suggest alternative dates
  
  
  

• Request a meet-and-greet
  
  

2. Accepted – Awaiting Payment 🟢

You have accepted the booking request, but payment is missing.
➡️ Ask the owner to pay for the booking to confirm it.

3. ✅ Confirmed

Both parties have accepted the booking.

💳 Payment has been processed and the service is confirmed.

The booking is now guaranteed and scheduled.

What you can do:

• Confirm the final details with the owner
  
  
  

• Prepare necessary care supplies
  
  
  

• Set reminders for service times
  
  
  

• Plan your route and schedule
  
  

4. 🔄 Live

The service is ongoing – you are currently taking care of the pet.

📸 Document the care tasks you perform and your time
📨 Stay in touch with the owner

What you can do:

• Follow the given care instructions
  
  
  

• Send updates and photos
  
  
  

• Act according to the situation in emergencies
  
  
  

• Log all necessary information in the app
  
  
  

5. 🎉 Finished

The service has been successfully completed.

📄 Write the final report and add photos

💰 Payment processing will start automatically

What you can do:

• Complete the service summary
  
  
  

• Upload photos and final notes to the owner
  
  
  

• Prepare for the next booking
  
  

6. 💰 Paid

Payment has been processed and transferred to your bank account.

📊 The booking is now visible in your income
🌟 The owner can leave a review

What you can do:

• Check your income from the profile Payments section
  
  
  

• Respond to any reviews
  
  
  

• Use the experience as a reference for future bookings
  
  
  

• Continue building your reputation on Woof
  
  
  

🧡 Need help?

Contact us via the form at https://woofi.fi/otayhteytta or by sending a message to support@woofi.fi – you will receive personal advice and support at any time.