What is a meeting and introduction?

A meeting and introduction is a preliminary meeting between the pet owner, the pet, and a potential caregiver before booking services. It usually takes place at the pet's home, where they feel safe. At the same time, the caregiver gets to see the environment and get to know the pet. This is a mutual opportunity to assess whether the caregiver and the pet are a good match.

The meeting is your chance to shine and show why you are the right choice to care for this important family member. Trust starts with this meeting.

The first impression matters

Arrive on time and dress neatly but comfortably – in clothes where hair doesn’t matter. Bring a notebook for notes. A professional demeanor and preparation will immediately set you apart from others.

Let the pet take the initiative

Don’t rush towards the pet – let it come to you. Get down to its level and speak calmly and gently. A small, safe treat (with the owner's permission) can help create a positive first impression. Every pet is different – some will come straight to you, while others need time.

Ask the right questions

Show your professionalism by asking specifically about the pet's routines: feeding times and amounts, favorite walking routes, playtime, and possible habits. Also ask about emergencies, the veterinarian, and procedures for different situations. The owner wants to see that you are prepared and take their pet's well-being seriously.

Share your experiences

Don't hesitate to share your previous experiences. Tell stories about past clients (without revealing details), mention training or certifications, and explain your caregiving philosophy. If you have pets of your own, share how that has influenced your view on animal care.

Address concerns upfront

Be honest about your procedures: how you handle emergencies, how often you communicate with the owner, and what additional services you provide. Explain what happens in case of bad weather, if the pet gets sick, or if you have an obstacle. A good backup plan builds trust.

Build long-term relationships

Remember: owners are looking for more than just a service provider – they are looking for someone who genuinely cares about their pet. Show your enthusiasm for the pet and demonstrate that pet care is a heartfelt matter for you.

Follow up the meeting with a message

Send a thank you message within 24 hours. Mention something special about their pet and express your interest in the caregiving job. A personal touch can tip the choice in your favor.

The secret to success

The most successful caregivers understand that they are not just taking care of animals – they are providing peace of mind. When you approach every meeting with genuine love for animals and a professional touch, both the pet and the owner will feel safe with you.

A good reputation in the pet care community grows with each successful relationship – it all starts with that crucial first encounter.